Privacy Policy
Welcome to NYXRO, a flagship technology brand of SASMAL GROUP OF INNOVATIONS. Your privacy matters to us. This Privacy Policy explains how we collect, use, store and protect your information while you browse our website or purchase our products.
Privacy Policy
Welcome to NYXRO, a flagship technology brand of SASMAL GROUP OF INNOVATIONS. Your privacy matters to us. This Privacy Policy explains how we collect, use, store and protect your information while you browse our website or purchase our products.
Privacy Policy Contents
Select any topic below to jump directly to that section.
Information We Collect
Personal and technical information collected.
How We Use Information
How customer information is used.
Payment Security
Secure payment processing.
Cookies Policy
How cookies improve your experience.
Third Party Services
Trusted service providers.
Data Security
Keeping your data protected.
Data Retention
How long we store information.
Your Rights
Your privacy rights and controls.
Account Deletion
Delete your account permanently.
Children's Privacy
Protection for minors.
Policy Updates
Latest policy revisions.
Governing Law
Applicable laws and jurisdiction.
Contact Support
Reach our support team.
Privacy Policy Contents
Select any topic below to jump directly to that section.
Information We Collect
Personal and technical information collected.
How We Use Information
How customer information is used.
Payment Security
Secure payment processing.
Cookies Policy
How cookies improve your experience.
Third Party Services
Trusted service providers.
Data Security
Keeping your data protected.
Data Retention
How long we store information.
Your Rights
Your privacy rights and controls.
Account Deletion
Delete your account permanently.
Children's Privacy
Protection for minors.
Policy Updates
Latest policy revisions.
Governing Law
Applicable laws and jurisdiction.
Contact Support
Reach our support team.
1. Information We Collect
The information we collect helps us deliver products safely, provide technical support, process orders efficiently and improve the overall NYXRO customer experience.
👤 Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Company Name (Optional)
💻 Device Information
- IP Address
- Browser Type
- Operating System
- Device Model
- Language Preference
- Time Zone
🛒 Order Information
- Purchased Products
- Order History
- Payment Status
- Warranty Details
- Delivery Information
- Support Requests
🌐 Website Usage
- Cookies
- Pages Visited
- Session Duration
- Clicks & Navigation
- Referral Source
- Anonymous Analytics
NYXRO only collects information that is necessary for order processing, customer support, warranty services, website security and improving our products. We never sell your personal information to third parties.
1. Information We Collect
The information we collect helps us deliver products safely, provide technical support, process orders efficiently and improve the overall NYXRO customer experience.
👤 Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Company Name (Optional)
💻 Device Information
- IP Address
- Browser Type
- Operating System
- Device Model
- Language Preference
- Time Zone
🛒 Order Information
- Purchased Products
- Order History
- Payment Status
- Warranty Details
- Delivery Information
- Support Requests
🌐 Website Usage
- Cookies
- Pages Visited
- Session Duration
- Clicks & Navigation
- Referral Source
- Anonymous Analytics
NYXRO only collects information that is necessary for order processing, customer support, warranty services, website security and improving our products. We never sell your personal information to third parties.
4. Cookies Policy
NYXRO uses cookies and similar technologies to improve website performance, enhance security, remember your preferences and provide a smooth shopping experience. Cookies never collect sensitive personal information without your permission.
- Remember your login session.
- Store language and website preferences.
- Improve website speed and performance.
- Keep your browsing experience secure.
- Analyze anonymous website traffic for improvements.
Manage Your Cookies
You may control or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain website features and your overall shopping experience.
4. Cookies Policy
NYXRO uses cookies and similar technologies to improve website performance, enhance security, remember your preferences and provide a smooth shopping experience. Cookies never collect sensitive personal information without your permission.
- Remember your login session.
- Store language and website preferences.
- Improve website speed and performance.
- Keep your browsing experience secure.
- Analyze anonymous website traffic for improvements.
Manage Your Cookies
You may control or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain website features and your overall shopping experience.
5. Third Party Services
NYXRO works with trusted third-party service providers to operate our website, process secure payments, deliver products, improve website performance, and provide better customer support. These partners only receive the minimum information required to perform their services.
Payment Gateway
Secure payment partners safely process your online transactions.
Shipping Partners
Courier companies receive only the information required to deliver your order.
Analytics
Analytics tools help us improve website speed, performance and user experience.
Cloud Services
Secure cloud providers store website data using industry-standard security.
Email Services
Email providers help us send order updates and customer support responses.
Security Services
Security tools help protect our website from fraud and cyber attacks.
NYXRO never sells or rents your personal information to third parties. Your information is shared only when necessary to provide our services or comply with legal requirements.
5. Third Party Services
NYXRO works with trusted third-party service providers to operate our website, process secure payments, deliver products, improve website performance, and provide better customer support. These partners only receive the minimum information required to perform their services.
Payment Gateway
Secure payment partners safely process your online transactions.
Shipping Partners
Courier companies receive only the information required to deliver your order.
Analytics
Analytics tools help us improve website speed, performance and user experience.
Cloud Services
Secure cloud providers store website data using industry-standard security.
Email Services
Email providers help us send order updates and customer support responses.
Security Services
Security tools help protect our website from fraud and cyber attacks.
NYXRO never sells or rents your personal information to third parties. Your information is shared only when necessary to provide our services or comply with legal requirements.
6. Data Security
Protecting your personal information is one of our highest priorities. NYXRO uses multiple layers of security to safeguard your data from unauthorized access, misuse, alteration and disclosure.
🔒 Secure Storage
- Encrypted Data Storage
- Secure Servers
- Access Restrictions
- Regular Security Monitoring
- Protected Customer Records
- Backup Protection
🛡 Account Protection
- Authorized Access Only
- Password Protection
- Secure Login Sessions
- Identity Verification
- Fraud Prevention
- Account Monitoring
🌐 Website Security
- HTTPS Secure Connection
- SSL Encryption
- Firewall Protection
- Spam Prevention
- Malware Monitoring
- Regular Security Updates
⚙ Internal Security
- Limited Staff Access
- Confidential Data Handling
- Security Best Practices
- Regular System Audits
- Continuous Monitoring
- Incident Response Process
NYXRO takes reasonable technical and organizational measures to protect your personal information. While no online system can guarantee 100% security, we continuously improve our infrastructure and follow industry best practices to keep your data safe and secure.
6. Data Security
Protecting your personal information is one of our highest priorities. NYXRO uses multiple layers of security to safeguard your data from unauthorized access, misuse, alteration and disclosure.
🔒 Secure Storage
- Encrypted Data Storage
- Secure Servers
- Access Restrictions
- Regular Security Monitoring
- Protected Customer Records
- Backup Protection
🛡 Account Protection
- Authorized Access Only
- Password Protection
- Secure Login Sessions
- Identity Verification
- Fraud Prevention
- Account Monitoring
🌐 Website Security
- HTTPS Secure Connection
- SSL Encryption
- Firewall Protection
- Spam Prevention
- Malware Monitoring
- Regular Security Updates
⚙ Internal Security
- Limited Staff Access
- Confidential Data Handling
- Security Best Practices
- Regular System Audits
- Continuous Monitoring
- Incident Response Process
NYXRO takes reasonable technical and organizational measures to protect your personal information. While no online system can guarantee 100% security, we continuously improve our infrastructure and follow industry best practices to keep your data safe and secure.
7. Data Retention
NYXRO retains customer information only for as long as necessary to provide our services, fulfill legal obligations, process warranty claims and maintain a secure customer experience.
📦 Order Records
- Purchase History
- Invoices & GST Bills
- Shipping Details
- Order Tracking
- Warranty Information
- Replacement Records
🛠 Support Records
- Email Conversations
- Support Tickets
- Repair Requests
- Warranty Claims
- Technical Assistance
- Customer Feedback
⚖ Legal Requirements
- GST Compliance
- Government Regulations
- Fraud Prevention
- Dispute Resolution
- Accounting Records
- Audit Requirements
🗑 Secure Deletion
- Data Removal Requests
- Expired Records Cleanup
- Secure Disposal
- Privacy Protection
- Limited Retention
- Safe Information Handling
We retain personal information only for legitimate business purposes or where required by applicable laws. Once the information is no longer needed, it is securely deleted, anonymized or destroyed using appropriate security measures.
7. Data Retention
NYXRO retains customer information only for as long as necessary to provide our services, fulfill legal obligations, process warranty claims and maintain a secure customer experience.
📦 Order Records
- Purchase History
- Invoices & GST Bills
- Shipping Details
- Order Tracking
- Warranty Information
- Replacement Records
🛠 Support Records
- Email Conversations
- Support Tickets
- Repair Requests
- Warranty Claims
- Technical Assistance
- Customer Feedback
⚖ Legal Requirements
- GST Compliance
- Government Regulations
- Fraud Prevention
- Dispute Resolution
- Accounting Records
- Audit Requirements
🗑 Secure Deletion
- Data Removal Requests
- Expired Records Cleanup
- Secure Disposal
- Privacy Protection
- Limited Retention
- Safe Information Handling
We retain personal information only for legitimate business purposes or where required by applicable laws. Once the information is no longer needed, it is securely deleted, anonymized or destroyed using appropriate security measures.
8. Your Privacy Rights
We believe every customer deserves complete control over their personal information. NYXRO respects your privacy rights and provides easy ways to access, update or request deletion of your personal data.
👁 Right to Access
- View Personal Information
- Request Data Copy
- Check Order History
- Review Account Details
- View Warranty Records
- Access Support History
✏ Right to Update
- Edit Contact Details
- Update Shipping Address
- Correct Incorrect Data
- Modify Account Information
- Update Phone Number
- Change Email Address
🗑 Right to Delete
- Request Account Deletion
- Remove Personal Data
- Delete Saved Information
- Close Customer Account
- Withdraw Consent
- Request Data Removal
📧 Contact Our Team
- Email Support
- Privacy Related Questions
- Data Protection Requests
- Customer Assistance
- Complaint Resolution
- Quick Response Support
You may contact NYXRO at any time to access, correct, update or delete your personal information. We review every request carefully and respond within a reasonable timeframe in accordance with applicable laws.
8. Your Privacy Rights
We believe every customer deserves complete control over their personal information. NYXRO respects your privacy rights and provides easy ways to access, update or request deletion of your personal data.
👁 Right to Access
- View Personal Information
- Request Data Copy
- Check Order History
- Review Account Details
- View Warranty Records
- Access Support History
✏ Right to Update
- Edit Contact Details
- Update Shipping Address
- Correct Incorrect Data
- Modify Account Information
- Update Phone Number
- Change Email Address
🗑 Right to Delete
- Request Account Deletion
- Remove Personal Data
- Delete Saved Information
- Close Customer Account
- Withdraw Consent
- Request Data Removal
📧 Contact Our Team
- Email Support
- Privacy Related Questions
- Data Protection Requests
- Customer Assistance
- Complaint Resolution
- Quick Response Support
You may contact NYXRO at any time to access, correct, update or delete your personal information. We review every request carefully and respond within a reasonable timeframe in accordance with applicable laws.
9. Account Deletion
NYXRO respects your privacy and gives you full control over your personal information. You may request permanent deletion of your account and associated personal data at any time.
🗑 What Can Be Deleted?
- Customer Account
- Personal Information
- Saved Addresses
- Support Profile
- Marketing Preferences
- Stored Contact Details
📩 How to Request
- Email Our Support Team
- Verify Your Identity
- Mention Registered Email
- Provide Order Details (if required)
- Submit Deletion Request
- Receive Confirmation
⚖ Information We May Keep
- GST Records
- Tax Invoices
- Legal Compliance Data
- Fraud Prevention Records
- Warranty Obligations
- Government Requirements
✅ Processing Time
- Request Verification
- Secure Data Removal
- Confirmation Email
- Privacy Protection
- Safe Record Handling
- Completed Within Reasonable Time
To request account deletion, please email us at support@nyxrotech.com. After verifying your identity, we will securely delete your personal information unless we are legally required to retain certain records for tax, warranty, fraud prevention or regulatory compliance.
9. Account Deletion
NYXRO respects your privacy and gives you full control over your personal information. You may request permanent deletion of your account and associated personal data at any time.
🗑 What Can Be Deleted?
- Customer Account
- Personal Information
- Saved Addresses
- Support Profile
- Marketing Preferences
- Stored Contact Details
📩 How to Request
- Email Our Support Team
- Verify Your Identity
- Mention Registered Email
- Provide Order Details (if required)
- Submit Deletion Request
- Receive Confirmation
⚖ Information We May Keep
- GST Records
- Tax Invoices
- Legal Compliance Data
- Fraud Prevention Records
- Warranty Obligations
- Government Requirements
✅ Processing Time
- Request Verification
- Secure Data Removal
- Confirmation Email
- Privacy Protection
- Safe Record Handling
- Completed Within Reasonable Time
To request account deletion, please email us at support@nyxrotech.com. After verifying your identity, we will securely delete your personal information unless we are legally required to retain certain records for tax, warranty, fraud prevention or regulatory compliance.
10. Children's Privacy
NYXRO products and services are intended for adults. We are committed to protecting children's privacy and do not knowingly collect personal information from individuals under the age of 18 years.
👶 Age Requirement
- Services Intended For Adults
- Minimum Age: 18 Years
- Parental Supervision Recommended
- Responsible Account Usage
- Verified Customer Information
- Safe Online Experience
🛡 Child Data Protection
- No Intentional Data Collection
- No Child Profiling
- No Marketing To Children
- Privacy First Approach
- Responsible Data Handling
- Immediate Review If Reported
📩 Parent Requests
- Report Child Account
- Request Information Removal
- Contact Support Team
- Identity Verification
- Privacy Assistance
- Fast Response
✅ Our Commitment
- Respect Children's Privacy
- Follow Applicable Laws
- Protect Customer Data
- Maintain Secure Systems
- Transparent Policies
- Continuous Improvement
If you believe that a child under 18 has provided personal information through our website, please contact us immediately at support@nyxrotech.com. After verification, we will take appropriate steps to remove the information from our systems where legally permitted.
10. Children's Privacy
NYXRO products and services are intended for adults. We are committed to protecting children's privacy and do not knowingly collect personal information from individuals under the age of 18 years.
👶 Age Requirement
- Services Intended For Adults
- Minimum Age: 18 Years
- Parental Supervision Recommended
- Responsible Account Usage
- Verified Customer Information
- Safe Online Experience
🛡 Child Data Protection
- No Intentional Data Collection
- No Child Profiling
- No Marketing To Children
- Privacy First Approach
- Responsible Data Handling
- Immediate Review If Reported
📩 Parent Requests
- Report Child Account
- Request Information Removal
- Contact Support Team
- Identity Verification
- Privacy Assistance
- Fast Response
✅ Our Commitment
- Respect Children's Privacy
- Follow Applicable Laws
- Protect Customer Data
- Maintain Secure Systems
- Transparent Policies
- Continuous Improvement
If you believe that a child under 18 has provided personal information through our website, please contact us immediately at support@nyxrotech.com. After verification, we will take appropriate steps to remove the information from our systems where legally permitted.
11. Policy Updates
As our products, services and legal requirements continue to evolve, this Privacy Policy may also be updated from time to time to reflect those changes.
📝 Policy Revisions
- Content Improvements
- New Privacy Practices
- Security Enhancements
- Feature Updates
- Legal Compliance
- Transparency Improvements
🔔 Customer Notification
- Updated Effective Date
- Website Announcement
- Email Notification (If Required)
- Important Changes Highlighted
- Easy Access To Latest Version
- Transparent Communication
📅 Review Regularly
- Check This Page Periodically
- Stay Updated
- Know Your Privacy Rights
- Latest Company Policies
- Review Before Using Services
- Understand Policy Changes
✅ Our Promise
- Clear Information
- No Hidden Policies
- Honest Communication
- Customer First Approach
- Continuous Improvement
- Trusted Experience
Whenever significant changes are made to this Privacy Policy, the updated version will be published on this page with a revised Effective Date. We encourage all customers to review this page regularly to stay informed about how we protect their personal information.
11. Policy Updates
As our products, services and legal requirements continue to evolve, this Privacy Policy may also be updated from time to time to reflect those changes.
📝 Policy Revisions
- Content Improvements
- New Privacy Practices
- Security Enhancements
- Feature Updates
- Legal Compliance
- Transparency Improvements
🔔 Customer Notification
- Updated Effective Date
- Website Announcement
- Email Notification (If Required)
- Important Changes Highlighted
- Easy Access To Latest Version
- Transparent Communication
📅 Review Regularly
- Check This Page Periodically
- Stay Updated
- Know Your Privacy Rights
- Latest Company Policies
- Review Before Using Services
- Understand Policy Changes
✅ Our Promise
- Clear Information
- No Hidden Policies
- Honest Communication
- Customer First Approach
- Continuous Improvement
- Trusted Experience
Whenever significant changes are made to this Privacy Policy, the updated version will be published on this page with a revised Effective Date. We encourage all customers to review this page regularly to stay informed about how we protect their personal information.
12. Governing Law
This Privacy Policy and all services provided by NYXRO are governed by the applicable laws of the Republic of India. By using our website or purchasing our products, you agree to comply with these legal requirements.
⚖ Applicable Law
- Laws of India
- Information Technology Act
- Consumer Protection Laws
- Applicable Privacy Regulations
- Electronic Commerce Rules
- Business Compliance
🏛 Legal Jurisdiction
- Courts of Odisha
- Competent Legal Authorities
- Dispute Resolution
- Legal Proceedings
- Civil Jurisdiction
- Applicable Court Orders
🤝 Customer Responsibilities
- Provide Accurate Information
- Use Services Legally
- Follow Website Terms
- Respect Intellectual Property
- Maintain Account Security
- Cooperate During Verification
✅ Company Commitment
- Fair Business Practices
- Transparent Policies
- Customer Privacy
- Legal Compliance
- Secure Transactions
- Professional Support
This Privacy Policy shall be interpreted in accordance with the laws of India. Any dispute, claim or legal proceeding arising from the use of our website, products or services shall be subject to the exclusive jurisdiction of the competent courts located in Odisha, India.
12. Governing Law
This Privacy Policy and all services provided by NYXRO are governed by the applicable laws of the Republic of India. By using our website or purchasing our products, you agree to comply with these legal requirements.
⚖ Applicable Law
- Laws of India
- Information Technology Act
- Consumer Protection Laws
- Applicable Privacy Regulations
- Electronic Commerce Rules
- Business Compliance
🏛 Legal Jurisdiction
- Courts of Odisha
- Competent Legal Authorities
- Dispute Resolution
- Legal Proceedings
- Civil Jurisdiction
- Applicable Court Orders
🤝 Customer Responsibilities
- Provide Accurate Information
- Use Services Legally
- Follow Website Terms
- Respect Intellectual Property
- Maintain Account Security
- Cooperate During Verification
✅ Company Commitment
- Fair Business Practices
- Transparent Policies
- Customer Privacy
- Legal Compliance
- Secure Transactions
- Professional Support
This Privacy Policy shall be interpreted in accordance with the laws of India. Any dispute, claim or legal proceeding arising from the use of our website, products or services shall be subject to the exclusive jurisdiction of the competent courts located in Odisha, India.
13. Contact & Support
If you have any questions regarding this Privacy Policy, your personal information, orders, warranty, or technical support, our team is always ready to help you.
📧 Email Support
support@nyxrotech.com
💬 WhatsApp Support
+91 7855019651
🌐 Official Website
www.nyxrotech.com
📍 Location
Odisha, India
Our customer support team typically responds within 24 business hours. For product inquiries, order updates, warranty claims, technical support, or privacy-related requests, please contact us via Email or WhatsApp. We are committed to providing fast, reliable, and professional assistance.
13. Contact & Support
If you have any questions regarding this Privacy Policy, your personal information, orders, warranty, or technical support, our team is always ready to help you.
📧 Email Support
support@nyxrotech.com
💬 WhatsApp Support
+91 7855019651
🌐 Official Website
www.nyxrotech.com
📍 Location
Odisha, India
Our customer support team typically responds within 24 business hours. For product inquiries, order updates, warranty claims, technical support, or privacy-related requests, please contact us via Email or WhatsApp. We are committed to providing fast, reliable, and professional assistance.