Terms & Conditions
Welcome to NYXRO, operated by SASMAL GROUP OF INNOVATIONS. These Terms & Conditions govern the use of our website, products and services. By accessing or purchasing from our website, you agree to comply with these terms.
Terms & Conditions
Welcome to NYXRO, operated by SASMAL GROUP OF INNOVATIONS. These Terms & Conditions govern the use of our website, products and services. By accessing or purchasing from our website, you agree to comply with these terms.
2. Products & Services
NYXRO manufactures and sells innovative electronics, smart home products, DIY projects and selected third-party products. All products are offered subject to availability and these Terms & Conditions.
⚡ NYXRO Products
- Smart Home Devices
- Electrical Products
- Electronic Gadgets
- Custom Manufactured Products
- DIY Innovation Projects
- Prototype Devices
🛒 Marketplace Products
- Electronic Components
- Switches & Sockets
- MCB & RCCB
- LED Bulbs & Tube Lights
- Soldering Tools
- Other Genuine Brand Products
Some products are manufactured by NYXRO, while others are sourced from trusted brands. Product specifications, pricing, images and availability may change without prior notice. We reserve the right to discontinue or modify any product at any time.
2. Products & Services
NYXRO manufactures and sells innovative electronics, smart home products, DIY projects and selected third-party products. All products are offered subject to availability and these Terms & Conditions.
⚡ NYXRO Products
- Smart Home Devices
- Electrical Products
- Electronic Gadgets
- Custom Manufactured Products
- DIY Innovation Projects
- Prototype Devices
🛒 Marketplace Products
- Electronic Components
- Switches & Sockets
- MCB & RCCB
- LED Bulbs & Tube Lights
- Soldering Tools
- Other Genuine Brand Products
Some products are manufactured by NYXRO, while others are sourced from trusted brands. Product specifications, pricing, images and availability may change without prior notice. We reserve the right to discontinue or modify any product at any time.
3. Orders, Pricing & Payment
All orders placed through the NYXRO website are subject to acceptance and availability. Prices, offers and payment options may change without prior notice.
💳 Payment Methods
- UPI
- Credit Card
- Debit Card
- Net Banking
- Wallet (if available)
- Processed securely through Razorpay
📦 Order Policy
- Orders are subject to verification.
- Incorrect information may delay processing.
- Prices may change without notice.
- Stock availability is not guaranteed until confirmation.
- Orders are confirmed only after successful payment.
- NYXRO reserves the right to refuse fraudulent orders.
Payments are securely processed through our authorized payment gateway. NYXRO does not store your complete debit card, credit card or banking credentials. Customers are responsible for providing accurate billing and shipping information during checkout.
3. Orders, Pricing & Payment
All orders placed through the NYXRO website are subject to acceptance and availability. Prices, offers and payment options may change without prior notice.
💳 Payment Methods
- UPI
- Credit Card
- Debit Card
- Net Banking
- Wallet (if available)
- Processed securely through Razorpay
📦 Order Policy
- Orders are subject to verification.
- Incorrect information may delay processing.
- Prices may change without notice.
- Stock availability is not guaranteed until confirmation.
- Orders are confirmed only after successful payment.
- NYXRO reserves the right to refuse fraudulent orders.
Payments are securely processed through our authorized payment gateway. NYXRO does not store your complete debit card, credit card or banking credentials. Customers are responsible for providing accurate billing and shipping information during checkout.
4. Order Cancellation & Modification
NYXRO aims to process every order as quickly as possible. Customers may request order modifications before dispatch. Once an order has been shipped, cancellation is no longer possible.
✏ Before Shipment
- Shipping address can be corrected.
- Mobile number can be updated.
- Email address can be corrected.
- Customer details may be modified.
- Order correction requires Order ID.
- Contact via Email or WhatsApp.
🚚 After Shipment
- Order cancellation is not allowed.
- Shipping address cannot be changed.
- Courier details cannot be modified.
- Orders continue to final delivery.
- Tracking details will be provided.
- Refund rules follow our Refund Policy.
If you notice any mistake in your order details, please contact NYXRO immediately through our official WhatsApp Support or Email with your Order ID. Requests received before dispatch will be reviewed and corrected whenever possible.
4. Order Cancellation & Modification
NYXRO aims to process every order as quickly as possible. Customers may request order modifications before dispatch. Once an order has been shipped, cancellation is no longer possible.
✏ Before Shipment
- Shipping address can be corrected.
- Mobile number can be updated.
- Email address can be corrected.
- Customer details may be modified.
- Order correction requires Order ID.
- Contact via Email or WhatsApp.
🚚 After Shipment
- Order cancellation is not allowed.
- Shipping address cannot be changed.
- Courier details cannot be modified.
- Orders continue to final delivery.
- Tracking details will be provided.
- Refund rules follow our Refund Policy.
If you notice any mistake in your order details, please contact NYXRO immediately through our official WhatsApp Support or Email with your Order ID. Requests received before dispatch will be reviewed and corrected whenever possible.
5. Shipping & Delivery
NYXRO currently delivers products only within India. Every order is carefully packed and dispatched through trusted courier partners to ensure safe and timely delivery.
🚚 Shipping Information
- Delivery available only within India.
- Estimated delivery: 3–10 business days.
- Delivery time may vary by location.
- Orders are packed securely before dispatch.
- Tracking details are shared after shipment.
- Public holidays may cause delays.
📦 Customer Responsibilities
- Provide a complete delivery address.
- Enter the correct mobile number.
- Be available to receive the parcel.
- Verify package condition before acceptance.
- Report delivery issues immediately.
- Shipping charges (if applicable) are shown during checkout.
NYXRO strives to deliver every order as quickly as possible. However, delivery timelines may occasionally be affected by weather conditions, courier delays, remote locations, festivals or other unforeseen circumstances beyond our control.
5. Shipping & Delivery
NYXRO currently delivers products only within India. Every order is carefully packed and dispatched through trusted courier partners to ensure safe and timely delivery.
🚚 Shipping Information
- Delivery available only within India.
- Estimated delivery: 3–10 business days.
- Delivery time may vary by location.
- Orders are packed securely before dispatch.
- Tracking details are shared after shipment.
- Public holidays may cause delays.
📦 Customer Responsibilities
- Provide a complete delivery address.
- Enter the correct mobile number.
- Be available to receive the parcel.
- Verify package condition before acceptance.
- Report delivery issues immediately.
- Shipping charges (if applicable) are shown during checkout.
NYXRO strives to deliver every order as quickly as possible. However, delivery timelines may occasionally be affected by weather conditions, courier delays, remote locations, festivals or other unforeseen circumstances beyond our control.
6. Warranty & Product Support
NYXRO provides warranty coverage on eligible products to ensure customer satisfaction and product reliability. Warranty duration varies depending on the product category.
🛡 Warranty Coverage
- Warranty period varies by product.
- Coverage ranges from 3 months to 5 years.
- Warranty information is mentioned on the product page.
- Proof of purchase is required.
- Manufacturing defects are covered.
- Warranty starts from the delivery date.
🔧 Warranty Exclusions
- Physical damage.
- Water or liquid damage.
- Fire or electrical surge damage.
- Improper installation.
- Unauthorized repair or modification.
- Normal wear and tear.
Warranty is applicable only for eligible products purchased through official NYXRO sales channels. The warranty period, conditions and coverage may differ depending on the product. Customers should always refer to the warranty details provided on the respective product page before purchasing.
6. Warranty & Product Support
NYXRO provides warranty coverage on eligible products to ensure customer satisfaction and product reliability. Warranty duration varies depending on the product category.
🛡 Warranty Coverage
- Warranty period varies by product.
- Coverage ranges from 3 months to 5 years.
- Warranty information is mentioned on the product page.
- Proof of purchase is required.
- Manufacturing defects are covered.
- Warranty starts from the delivery date.
🔧 Warranty Exclusions
- Physical damage.
- Water or liquid damage.
- Fire or electrical surge damage.
- Improper installation.
- Unauthorized repair or modification.
- Normal wear and tear.
Warranty is applicable only for eligible products purchased through official NYXRO sales channels. The warranty period, conditions and coverage may differ depending on the product. Customers should always refer to the warranty details provided on the respective product page before purchasing.
7. User Accounts & Responsibilities
Creating a NYXRO account allows customers to manage orders, track shipments, access warranty services and receive personalized support. Customers are responsible for maintaining accurate account information.
👤 Account Features
- Free account registration.
- Sign up using Google or Email.
- Track orders anytime.
- Access warranty information.
- View order history.
- Receive support updates.
✅ Customer Responsibilities
- Provide accurate information.
- Keep login credentials secure.
- Update contact details when required.
- Do not misuse the website.
- Do not create fraudulent accounts.
- Follow all website policies.
Customers are responsible for maintaining the confidentiality of their account credentials. NYXRO is not responsible for unauthorized access caused by sharing passwords or failing to secure account information. If you notice suspicious activity, please contact our support team immediately.
7. User Accounts & Responsibilities
Creating a NYXRO account allows customers to manage orders, track shipments, access warranty services and receive personalized support. Customers are responsible for maintaining accurate account information.
👤 Account Features
- Free account registration.
- Sign up using Google or Email.
- Track orders anytime.
- Access warranty information.
- View order history.
- Receive support updates.
✅ Customer Responsibilities
- Provide accurate information.
- Keep login credentials secure.
- Update contact details when required.
- Do not misuse the website.
- Do not create fraudulent accounts.
- Follow all website policies.
Customers are responsible for maintaining the confidentiality of their account credentials. NYXRO is not responsible for unauthorized access caused by sharing passwords or failing to secure account information. If you notice suspicious activity, please contact our support team immediately.
8. Intellectual Property Rights
All content available on the NYXRO website is protected by applicable intellectual property laws. Unauthorized use, reproduction or distribution is strictly prohibited.
© Protected Content
- NYXRO Brand Name
- Company Logo
- Website Design
- Product Images
- Graphics & Icons
- Written Content
🎥 Digital Content
- YouTube Videos
- DIY Project Tutorials
- Product Demonstrations
- Firmware & Software
- Technical Documents
- AI & Human Generated Designs
All materials published on this website, including images, videos, graphics, logos, documents, product descriptions and other digital content, are the property of NYXRO or are used with appropriate permission. No content may be copied, modified, republished or commercially used without prior written permission from NYXRO.
8. Intellectual Property Rights
All content available on the NYXRO website is protected by applicable intellectual property laws. Unauthorized use, reproduction or distribution is strictly prohibited.
© Protected Content
- NYXRO Brand Name
- Company Logo
- Website Design
- Product Images
- Graphics & Icons
- Written Content
🎥 Digital Content
- YouTube Videos
- DIY Project Tutorials
- Product Demonstrations
- Firmware & Software
- Technical Documents
- AI & Human Generated Designs
All materials published on this website, including images, videos, graphics, logos, documents, product descriptions and other digital content, are the property of NYXRO or are used with appropriate permission. No content may be copied, modified, republished or commercially used without prior written permission from NYXRO.
9. Limitation of Liability
NYXRO strives to provide high-quality products and reliable services. However, our liability is limited under the following conditions.
🛡 What We Are Responsible For
- Supplying genuine products.
- Providing warranty where applicable.
- Processing valid customer orders.
- Offering technical support.
- Maintaining secure payment processing.
- Following applicable Indian laws.
⚠ We Are Not Responsible For
- Incorrect customer information.
- Delivery delays caused by courier.
- Damage due to misuse.
- Improper installation.
- Unauthorized modifications.
- Loss caused by third-party services.
NYXRO shall not be liable for any indirect, incidental, special or consequential damages arising from the use or misuse of our products or services. Customers are responsible for using products according to the provided instructions. Our maximum liability shall not exceed the amount paid for the purchased product, except where required by applicable law.
9. Limitation of Liability
NYXRO strives to provide high-quality products and reliable services. However, our liability is limited under the following conditions.
🛡 What We Are Responsible For
- Supplying genuine products.
- Providing warranty where applicable.
- Processing valid customer orders.
- Offering technical support.
- Maintaining secure payment processing.
- Following applicable Indian laws.
⚠ We Are Not Responsible For
- Incorrect customer information.
- Delivery delays caused by courier.
- Damage due to misuse.
- Improper installation.
- Unauthorized modifications.
- Loss caused by third-party services.
NYXRO shall not be liable for any indirect, incidental, special or consequential damages arising from the use or misuse of our products or services. Customers are responsible for using products according to the provided instructions. Our maximum liability shall not exceed the amount paid for the purchased product, except where required by applicable law.
10. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by the laws of the Republic of India. Any disputes relating to the use of the NYXRO website, products or services shall be handled in accordance with applicable Indian laws.
⚖ Applicable Law
- Governed by Indian Law.
- Consumer Protection Act applicable.
- Information Technology Act applicable.
- GST regulations followed.
- Business complies with applicable regulations.
- All transactions are subject to Indian jurisdiction.
🏛 Dispute Resolution
- Customers should contact support first.
- Most issues are resolved through mutual discussion.
- Legal action should be the final option.
- Jurisdiction shall be Odisha, India.
- Applicable courts shall have authority.
- Indian laws shall prevail in all cases.
NYXRO always aims to resolve customer concerns quickly and fairly. Before initiating any legal proceedings, customers are encouraged to contact our support team so that the issue can be resolved through communication. If a legal dispute cannot be resolved mutually, it shall be subject to the jurisdiction of the competent courts in Odisha, India.
10. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by the laws of the Republic of India. Any disputes relating to the use of the NYXRO website, products or services shall be handled in accordance with applicable Indian laws.
⚖ Applicable Law
- Governed by Indian Law.
- Consumer Protection Act applicable.
- Information Technology Act applicable.
- GST regulations followed.
- Business complies with applicable regulations.
- All transactions are subject to Indian jurisdiction.
🏛 Dispute Resolution
- Customers should contact support first.
- Most issues are resolved through mutual discussion.
- Legal action should be the final option.
- Jurisdiction shall be Odisha, India.
- Applicable courts shall have authority.
- Indian laws shall prevail in all cases.
NYXRO always aims to resolve customer concerns quickly and fairly. Before initiating any legal proceedings, customers are encouraged to contact our support team so that the issue can be resolved through communication. If a legal dispute cannot be resolved mutually, it shall be subject to the jurisdiction of the competent courts in Odisha, India.
11. Contact Information & Policy Updates
If you have any questions regarding these Terms & Conditions, products, warranty, shipping or your orders, our support team is always ready to assist you.
📞 Contact Information
- Brand: NYXRO
- Company: SASMAL GROUP OF INNOVATIONS
- Email: support@nyxrotech.com
- WhatsApp: +91 7855019651
- Website: www.nyxrotech.com
- Country: India
📄 Policy Updates
- Terms may be updated without prior notice.
- Latest version will always be available on our website.
- Continued use means acceptance of updated terms.
- Customers should review this page regularly.
- Changes become effective immediately after publication.
- Previous versions may no longer apply.
By accessing our website, creating an account or purchasing any product, you acknowledge that you have read, understood and agreed to these Terms & Conditions. NYXRO appreciates your trust and remains committed to providing reliable products, transparent policies and excellent customer support.
11. Contact Information & Policy Updates
If you have any questions regarding these Terms & Conditions, products, warranty, shipping or your orders, our support team is always ready to assist you.
📞 Contact Information
- Brand: NYXRO
- Company: SASMAL GROUP OF INNOVATIONS
- Email: support@nyxrotech.com
- WhatsApp: +91 7855019651
- Website: www.nyxrotech.com
- Country: India
📄 Policy Updates
- Terms may be updated without prior notice.
- Latest version will always be available on our website.
- Continued use means acceptance of updated terms.
- Customers should review this page regularly.
- Changes become effective immediately after publication.
- Previous versions may no longer apply.
By accessing our website, creating an account or purchasing any product, you acknowledge that you have read, understood and agreed to these Terms & Conditions. NYXRO appreciates your trust and remains committed to providing reliable products, transparent policies and excellent customer support.